BOHO Casino Terms and Conditions

Welcome to BOHO Casino. These Terms and Conditions govern your access to and use of our website located at https://www.BOHO Casino.com/ and all related services we provide. By registering an account, accessing our platform, or placing any bets, you agree to be bound by these terms in full. We strongly encourage you to read this document carefully before using our services. If you do not accept these terms, please do not use the BOHO Casino platform.

1. Operator Information

At BOHO Casino, we are operated by Metlait SRL, a company incorporated in Costa Rica (Registration No. 3-102-911867), with our registered address at El Guayaval, Residencial La Campina, Casa Q-11, Cartago, El Guarco, Tejar, 30801, Costa Rica. We operate under License No. 0000064 issued by the Tobique Gaming Commission. For dispute resolution, we work with EGIS, our authorized Alternative Dispute Resolution provider, reachable at disputes@egis-adr.com. Our customer support team is available at support@BOHO Casino.com and via 24/7 live chat on our platform.

2. Eligibility and Account Registration

To use our BOHO Casino services, you must meet the following eligibility criteria:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of any country on our restricted territories list.
• You must not be acting on behalf of another person or as a business entity.
• You must not have previously had an account suspended or closed by us.
• You must be legally permitted to engage in online gambling under the laws applicable to you.

At BOHO Casino, we reserve the right to request identity verification documents at any time. You agree to provide accurate, current, and complete information during registration and to keep your account details updated. We may suspend or permanently close any account where we determine that false or misleading information has been provided.

2.1 One Account Per Player

Each individual may hold only one account on the BOHO Casino platform. Duplicate accounts will be closed, and any winnings or bonuses associated with them may be forfeited. If you believe a duplicate account has been created in error, please contact us immediately at support@BOHO Casino.com.

3. Restricted Jurisdictions

Our services are not available in certain jurisdictions due to legal and regulatory restrictions. We maintain an extensive list of over 170 restricted countries and territories, including but not limited to the United States, United Kingdom, Netherlands, France, Italy, Spain, Poland, Brazil, India, China, Costa Rica, and Curaçao. Residents of Sweden, Finland, and Russia are permitted to access BOHO Casino but are not eligible to receive bonuses, VIP rewards, or comp points. By registering, you confirm that you are not located in or a resident of any restricted jurisdiction. We reserve the right to close accounts and void winnings if this condition is violated.

4. Deposits and Withdrawals

4.1 Deposits

At BOHO Casino, we accept a wide range of payment methods including Visa, Maestro, Mastercard, Bank Transfer, Interac, Skrill, Neteller, ecoPayz, MiFinity, MuchBetter, Neosurf, Flexepin, Jetonbank, and cryptocurrency via Cryptoprocessing. The minimum deposit amount is €20 or equivalent in your chosen currency. We support the following currencies: EUR, USD, AUD, CAD, NOK, NZD, ZAR, INR, as well as cryptocurrencies including BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA, and TRX.

4.2 Withdrawals

Our BOHO Casino withdrawal policy sets a minimum withdrawal of €50 (or equivalent). The following withdrawal limits apply to all standard accounts:

• Maximum €5,000 per day
• Maximum €10,000 per week
• Maximum €20,000 per month

VIP members may be eligible for higher withdrawal limits at our discretion. We process withdrawals within 48 hours; however, the total transfer time may extend up to 5 business days depending on your payment method and KYC verification status. Bank transfers may carry intermediary fees of up to €16. We require phone verification before processing your first withdrawal.

5. Bonuses and Promotions

At BOHO Casino, we offer a generous Welcome Package of up to €6,500 plus 225 Free Spins. The following terms apply to all bonuses and promotional offers:

• All deposit bonuses carry a 40x wagering requirement.
• Bonuses are valid for 5 days from the date of activation.
• The maximum bet while a bonus is active is €5 per spin or game round.
• Maximum conversion of bonus winnings is capped at 10x the bonus amount.
• Maximum win from deposit bonuses is €10,000.
• Free spins awarded without a deposit carry a maximum win of €50.

Slots contribute 100% toward wagering requirements. Classic slots, table games, and video poker contribute 5%. Live casino games contribute 10%. Instant games contribute 0%. We reserve the right to modify, suspend, or cancel any promotional offer at our discretion, with reasonable notice provided where possible. Our BOHO Casino promo codes, including BOHO, BH75, BH50, MONDY, SPINS, MONTH, and CRYPT, are subject to specific terms and may only be used once per player unless stated otherwise.

6. VIP Program and Loyalty Rewards

Our BOHO Casino VIP Club consists of five tiers: Nomad, Velvet, Mystic, Oracle, and Sovereign. Players earn 1 loyalty point per €10 deposited, with a minimum of 100 points per week or 200 points per month required to maintain tier status. A fast-track option to the Velvet tier is available via a single deposit of €1,000. VIP members receive daily cashback as follows:

• Velvet: 5% cashback (1x wagering, max withdrawal €10,000)
• Mystic: 7% cashback (1x wagering, max withdrawal €10,000)
• Oracle: 10% cashback (1x wagering, max withdrawal €10,000)
• Sovereign: 13% cashback (1x wagering, max withdrawal €10,000)

In addition to cashback, our VIP members receive a dedicated personal host, priority 24/7 support, and exclusive promotional offers. We also operate a separate Comp Points loyalty program with 25 levels, where players earn 1 point per €10 wagered on slots or €100 on live casino games. Free spins rewards range from 5 FS at Level 2 to 300 FS at Level 25.

7. Fair Gaming and Responsible Gambling

At BOHO Casino, we are committed to providing a fair, transparent, and responsible gaming environment. All games offered on our platform are provided by licensed and certified software developers, including Pragmatic Play, Play'n GO, NetEnt, Betsoft, Playtech, and 100+ additional providers. Progressive jackpots are paid in full without restrictions.

We support responsible gambling and provide tools to help you manage your play, including deposit limits, session limits, self-exclusion, and cooling-off periods. If you believe you may have a gambling problem, we encourage you to contact our support team or seek assistance from an independent organization. We do not target vulnerable individuals and will act promptly on any concern raised.

8. Account Security and Prohibited Activities

You are solely responsible for maintaining the confidentiality of your BOHO Casino login credentials. We strongly recommend using a secure, unique W0%&O)!xOwmUXf[C and not sharing your account access with any third party. The following activities are strictly prohibited on our platform:

• Using automated software, bots, or scripts to access our services.
• Colluding with other players or exploiting software vulnerabilities.
• Engaging in any form of fraud, money laundering, or abuse of promotional offers.
• Accessing the platform from a restricted jurisdiction using a VPN or proxy.
• Creating multiple accounts or using another person's payment method.

We reserve the right to suspend or permanently close accounts involved in any of the above activities and to report such conduct to the relevant authorities where required by law.

9. Intellectual Property

All content available on the BOHO Casino website, including but not limited to graphics, text, logos, software, and game content, is the property of Metlait SRL or our licensed content providers. You may not reproduce, distribute, or create derivative works from any content on our platform without our prior written consent.

10. Limitation of Liability

We provide our services on an "as is" and "as available" basis. While we make every effort to ensure uninterrupted access to our BOHO Casino online platform, we do not guarantee that the service will be error-free or continuously available. To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services, including but not limited to loss of data, loss of profits, or disruption to gameplay caused by factors outside our reasonable control.

11. Amendments to These Terms

We reserve the right to amend these Terms and Conditions at any time. When we make material changes, we will notify you via email or a notice on our website. Your continued use of BOHO Casino following any such amendment constitutes your acceptance of the updated terms. The current version of these terms is effective as of 12 June 2025. We recommend that you review this page periodically to stay informed of any changes.

12. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws applicable under the jurisdiction of the Tobique Gaming Commission. In the event of a dispute, we encourage you to contact our support team at support@BOHO Casino.com in the first instance. If your complaint cannot be resolved directly with us, you may escalate the matter to EGIS, our certified ADR provider, at disputes@egis-adr.com. We are committed to resolving all disputes fairly, promptly, and transparently in accordance with our licensing obligations.

By continuing to use our BOHO Casino services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in their entirety. If you have any questions, please do not hesitate to reach out to our 24/7 support team via live chat or by emailing support@BOHO Casino.com.